MEMBERSHIP & BILLING

Membership Billing & Holds

BattleFit Virtual is a flat-rate monthly membership and is not based on the number of workouts completed each month. Membership fees are not prorated or refunded for missed workouts or short-term absences.

Members who are unable to participate for 30 consecutive days or more may request a temporary membership hold.

 

Membership Hold Policy

BattleFit 720 memberships are intended to be continuous monthly memberships. Membership holds are available for extended absences of 30 days or more and are not intended for vacations, occasional missed classes, work conflicts, or short-term absences.

Eligible Membership Holds

A membership may be placed on hold for circumstances such as:

• Extended travel or temporary relocation

• Medical recovery or injury

• Military obligations

• Other extended circumstances that prevent participation for 30 consecutive days or more

Hold Requirements

Membership holds must be requested before the requested hold period whenever possible.

The minimum membership hold is 30 days, and memberships may be placed on hold for a maximum of 90 days unless otherwise approved by BattleFit 720.

During the hold period, monthly membership billing will be suspended and the member will not have access to BattleFit 720 in-person classes or membership programming and resources.

At the end of the approved hold period, the membership and regular monthly billing will automatically resume.

Short-Term Absences

Memberships will not be placed on hold or prorated for vacations, work schedules, illness, appointments, travel, or other absences lasting less than 30 days.

Because BattleFit 720 operates with limited small-group capacity, an active membership reserves the member's place in the program regardless of individual class attendance.

Returning From a Hold

Membership holds do not guarantee that the member's previous class time or training schedule will remain available upon return. Placement will be based on current class availability.

Exceptions

BattleFit 720 reserves the right to review unusual or extenuating circumstances individually and approve, deny, or extend a membership hold when appropriate.

Virtual Membership Hold Policy

BattleFit 720 Virtual is a monthly membership program that provides ongoing access to programmed workouts, demo videos, SugarWOD, coach support, modifications, progress tracking, and other member resources. Membership fees are not based on the number of workouts completed each month.

Membership Holds

Virtual memberships may be placed on hold for an extended absence of 30 consecutive days or more when a member will be unable to participate in the program.

Membership holds are not available for vacations, busy schedules, work commitments, occasional illness, travel, or other short-term absences.

Hold Requirements

Hold requests should be submitted before the requested hold period whenever possible.

The minimum hold period is 30 days. Holds may be approved for up to 90 days, with longer periods considered when appropriate.

During an approved hold:

• Monthly membership billing will be suspended.

• Access to BattleFit 720 virtual programming and member resources will be paused.

• SugarWOD and other membership-based access may be temporarily suspended.

At the end of the approved hold period, the membership and regular monthly billing will automatically resume.

Missed Workouts & Short-Term Absences

Monthly membership fees are not prorated or refunded for workouts a member chooses or is unable to complete.

Missing several workouts, a week of training, or another short period does not qualify for a membership hold or reduction in the monthly membership fee.

Members are encouraged to complete the programming as their schedule allows. When appropriate, workouts may be modified or adjusted with the help of a BattleFit 720 coach.

Exceptions

BattleFit 720 may consider unusual or extenuating circumstances individually when appropriate.